The process of management involves the functions of planning, __________________, leading, and controlling.

A downside to focusing too much effort on prospects with little potential is:

A) the pipeline may become hard to keep track of with CRM software B) managers may assign some prospects to other salespeople C) too little resources are available to focus on prospects with high potential D) a salesperson may forget customers' names E) sales commissions may max out the compensation plan

Goodwill can only be recognized when one company acquires another company

Indicate whether the statement is true or false