Since quality improvement programs are always needed, there is no reason to compare the costs of undertaking a quality improvement program to the costs of continuing without the quality improvement program

The Natural Hazard Disclosure Statement (NHD) handed to a prospective buyer does not disclose:

a. whether the property is located in an area of potential flooding. b. whether the property is situated in a very high fire hazard severity zone. c. environmental hazards and physical deficiencies in the soil or property improvements. d. the fact the property was built in a seismic hazard zone.

A major advantage to the use of primary (versus secondary) data in solving a retail research problem is primary data's _____

a. speed of collection b. source credibility c. lower cost d. currency