You hired an outside consultant trainer to provide training on relationship selling. One of your salespeople is heckling and disrupting the training specialist during his presentation with comments such as: "I've been doing relationship selling for the past five years; tell me something new." The best situation for effective coaching in this situation would most likely to be:

a. during the sales meeting and in front of everybody.
b. within one of the smaller breakout groups later on.
c. one-on-one during a break.
d. with several other salespeople after the entire training session is over.
e. none of the above.

Ans: c. one-on-one during a break.

Business

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