Settlement fees and other charges related to a loan transaction must be recorded on the HUD-1 Settlement Statement as:

In which step of the selling process does a salesperson learn as much as possible about a prospective customer before making a sales call?

A) approach B) follow-up C) demonstration D) handling objections E) preapproach

The advertising slogan, "We bring good things to life," used by General Electric to market itself, is an example of ________ marketing

A) person B) corporate image C) internal D) place E) niche