In which step of the selling process does a salesperson learn as much as possible about a prospective customer before making a sales call?

Which of the following events would not require a journal entry?

A. Paying employees for wages earned B. Borrowing cash from a bank and signing a note C. Hiring a new director of human resources D. Purchasing supplies on account

According to the Employee Benefit Research Institute, one-third of U.S. households between the ages of 30 and 59 won't have enough money for retirement, even if they work until they're 70

Indicate whether this statement is true or false.