Nicole became so angry at work after a negative evaluation that she lost control and yelled at a coworker. This incident illustrates that
a. Nicole's emotions were debilitative.
b. Nicole should stop feeling emotions when she is in a professional setting.
c. Nicole's behavior was an appropriate reaction to her negative work evaluation.
d. emotions should not be part of interactions at work.
e. Nicole was attempting to establish self-reliance in an individualistic work
environment.
a
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An organization wants to implement changes to its new product based on the opinionsobtained from senior citizens before and after the marketing campaign. This is an example of measuring the audience's
a. attitude. b. action. c. awareness. d. impression.
According to David Campbell of the Center for Creative Leadership, vision is
a. a conceptual road map from the organization's present position to some imagined future. b. a description of the way to an imagined future using detailed examples. c. an imagined future that contains only mystical qualities. d. none of the above.