Close-ended questions are designed to elicit more in-depth information

Nick is worried about his statistics exam after lunch, so he isn't really listening to his speech instructor. The listening barrier here is

A) personal concerns. B) personal prejudice. C) information overload. D) outside distractions.

When Coors implemented its "turn it loose" marketing campaign in Spain, the result was a colloquial term for diarrhea. Which barrier to communication did the marketing team fail to overcome?

A. different communication codes B. stereotyping and prejudice C. assuming differences D. ethnocentrism