The cause and effect pattern examines the symptoms of a problem and then suggests a remedy

Emily was recently promoted to manager of her department, but most of the employees were not happy with the selection. They decided to talk to top management about its decision

During the discussion, they suggested conducting a poll to find out whether Emily was fit for the position. This is an example of a) active resistance b) complacency. c) uncertainty. d) information deficit.

According to the text, the fact that people can react to the very same media content in a

number of different ways is consistent with which of the following important principles?

a. the principle of limited effects of mass communication b. the principle that media content does not equal effect c. the principle that correlations do not necessarily imply causality d. the principle of television addiction e. the principle of symbolic catharsis