What are two primary methods organization members can use to reduce uncertainty?
a. organizational learning and on ?the ?job training
b. on ?the ?job training and cleaning out files
c. talks with tenured employees and organizational learning
d. attention to the company manual and maintenance of neat work areas
a
Communication & Mass Media
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A person's name generally has no logical connection with the actual person, just as the word
"cow" has no direct connection to any actual cow. These examples illustrate the principle that the connection between a word and what it represents is A) context bound. B) concrete. C) arbitrary. D) denotative.
Communication & Mass Media
Language that reduces defensiveness:
A. Uses "I" statements B. Accepts responsibility for one's feelings C. Qualifies statements D. Uses clear "yes" and "no" statements E. All of the above
Communication & Mass Media