Language that reduces defensiveness:
A. Uses "I" statements
B. Accepts responsibility for one's feelings
C. Qualifies statements
D. Uses clear "yes" and "no" statements
E. All of the above
E
Communication & Mass Media
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Crosby needs to find a primary source to use in his
speech. Which of the following would be an appropriate source for Crosby? a. an original research report b. a newspaper article c. a magazine article d. a book review
Communication & Mass Media
List the factors that may serve as impediments to organizational learning
What will be an ideal response?
Communication & Mass Media