The FTC and the FCC are examples of administrative agencies which affect the entertainment industry

_____ is the ultimate goal of a new trend in marketing that focuses on understanding consumers as individuals instead of as part of a group

a. Organizational optimization b. Profit maximization c. Total quality management (TQM) d. Customer relationship management (CRM)

Recent studies suggest that extraversion is related to absenteeism in a positive direction. This means that

A) the more extraverted a person is, the less absent they are. B) extraverts tend to be absent more often than introverts. C) extraverts tend to be absent less often than introverts. D) the more introverted a person is, the more absent they are. E) people become more extraverted through higher absenteeism.