You are a new manager at Acme, Inc You are quietly taking a break one day when two of your fellow managers ask you about a recent magazine article they had read. The article mentions work attitudes, job satisfaction, and organizational commitment
Your two colleagues are not familiar with these terms and have asked you, as a recent college graduate, to explain those terms to them. They are also curious about what components compose work attitudes and how those components are related to each other. How would you briefly explain these issues to them?
What will be an ideal response?
Work attitudes are collections of feelings, beliefs, and thoughts that people hold about how to behave in their jobs and organizations. Job satisfaction is the collection of feelings and beliefs that people have about their current jobs. Organizational commitment is the collection of feelings and beliefs that people have about the organization as a whole.
Both job satisfaction and organizational commitment are work attitudes, and work attitudes are made up of three components:
? The affective component is the worker's feelings about his or her job.
? The cognitive component is the worker's beliefs about the job or organization.
? The behavioral component is the worker's thoughts about how to behave in his or her job or organization.
Each component of a work attitude influences and tends to be consistent with the other components.
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