Informative presentations don't usually present controversial ideas

Pat has chosen to discuss the cancer risk posed by common household products in an informative speech. Pat believes that humor would be inappropriate for this topic. What other attention getting technique might Pat effectively employ?

A. beginning by asking the audience a question about the topic B. jumping up and down before starting the speech C. refusing to look at the audience for the first two minutes of the speech D. Pat should go ahead and use humor even if it is likely to be inappropriate

When the project came back from the client for rework, Arnold asked his team to work on it for fourteen hours each daily

He neither got the point about how to rework the required areas across to the members properly, nor did he help them by working on the project himself. Which type of change barrier did Arnold display? a) Organizational leade b) Organizational silence c) Organizational crisis d) Organizational decline