________ is defined as the degree of caring and individual attention provided to customers
A) Empathy B) Reliability
C) Assurance D) Responsiveness
A
Business
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________ scaling and ________ scaling both are comparative in nature. Both result in ordinal data and might result in the respondent disliking the brand ranked 1 in an absolute sense
A) Paired comparison; constant sum B) Rank order; paired comparison C) Rank order; constant sum D) Q-sort; constant sum
Business
A local retailer seeking to expand on a regional basis and that does not have adequate financing, should consider a chain organization instead of franchising
Indicate whether the statement is true or false
Business