A good tip for delivering a solid introduction is to
A. make an interesting statement to grab the audience's attention.
B. fidget with something like a pen or keys to help ease your nerves.
C. start the speech as you move through the audience to the podium to make the experience more personal.
D. admit you did not have enough time to prepare as well as you would have liked.
Answer: A
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What type of Web sites are posted by activist groups, such as the Sierra Club and the National Rifle Association?
a. personal b. advocacy c. information d. retail
Which step in the A-E-I-O-U Conflict Resolution Model is expressed in the follow statement: "I hope all of us agree that the plan we come up with should be the most direct and efficient way to get where we want to go when this project is finished
In other words, let's keep our eye on the prize." a) Assume the other person means well. b) Express your feelings. c) Identify what you would like to happen. d) Outcomes you expect are made clear. e) Understanding on a mutual basis is achieved.