The school board members have agreed on a solution to the overcrowding problem, though it's not unanimous – it's just something they can all live with for now. Which method did they use to decide?

A conflict that helps build new insights and establishes new patterns in a relationship is a(n)

________. A) destructive conflict B) constructive conflict C) mutual conflict D) intermittent conflict

Which of the following would likely improve the effectiveness of messages?

a. more diversity among PR, marketing, and advertising professionals b. an increased focus on accurately translating copy into multiple languages c. the use of celebrities and models from different cultures and ethnicities d. the implementation of integrated marketing communication concepts