A verbal communication can mean a telephone conversation, a voice mail message, a formal meeting, or even an informal chat with a coworker at lunch

Indicate whether the statement is true or false.

TRUE

Business

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A ________ is a set of expected behaviors for a particular position.

a. Norm b. Task role c. Competency d. Maintenance role e. Role

Business

A comprehensive document that helps the entrepreneur analyze the market and plan the business strategy is a

a. mission statement. b. business plan. c. marketing strategy. d. scan of the environment.

Business