What are the three keys to proper pace and proportion in language style?

The child who complains about the unfairness of the other children on the playground may be asking for comfort, love, and for some expression of caring. To appreciate these other meanings, you need to engage in what type of listening?

A) depth B) critical C) active D) surface

Maximilliano likes to make a positive first impression on his instructors, so he delivers home baked cookies to their offices during the first week of each semester. This illustrates

a. relational motives. b. functional motives. c. sycophantic motives. d. excuse-making motives. e. participatory motives.