One tip to assist in delivering an effective speech is to focus on the speech rather than

In nonverbal communication, emblems express understood meaning, often replacing or reinforcing words

Indicate whether the statement is true or false

During training, Larry is presenting the benefits of effective listening skills in conflict resolution. Although his words stress the importance of the skill, his nonverbal delivery is flat and uninteresting

What is the most likely effect of this presentation? a. Trainees will believe his words and see the information as important. b. Trainees will believe his nonverbal delivery and see the information as uninteresting. c. Trainees will ask more questions. d. There will likely be no effect.