Which of the following would be considered technical risk of an IT project?
A)
End-users' attitudes are not receptive to change caused by the system.
B)
The system will require more CPU processing capacity than planned.
C)
The project benefits are not quantifiable.
D)
All of the above
B
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Which of the following is true of services and their providers?
A) Service providers are more capital-intensive than labor-intensive. B) The quality of the service experience is controlled by a service contact employee. C) Service experience is usually constant irrespective of the person delivering or receiving it. D) Services can be provided in an isolated environment, away from customers. E) The degree of variation of inputs and outputs is negligible for services.
Supply chain management is a level 1, top management decision
a. true b. false