The new philosophies regarding quality have emphasized the deterction of problems instead of the prevention of problems

An employee will be more willing to communicate frankly to his or her supervisor:

a. when there is mutual trust between the supervisor and the employee. b. if status differences are emphasized. c. in a highly formal setting. d. when the supervisor is prejudiced and maintains rigid discipline all the time.

Plans that have an intermediate time horizon and are concerned with getting things done are called ____ plans

A) strategic B) standing C) contingency D) tactical E) operational