The way a speaker delivers a message makes a big difference in the way an audience responds to it

Research suggests that one in five Americans experience an abnormally high level of communication apprehension in all contexts

Indicate whether this statement is true or false.

Reputations are important to note for social media professionals. Reputations are all EXCEPT ______.

A. evolving B. fragile C. formed through personal interactions D. stable E. influenced by word-of-mouth