8. Nonverbal communication tends to be more ambiguous than verbal communication.

If the speaker wants to shift attitudes and not behaviors, then the speaker is presenting a speech of _____

A. conviction B. persuasion C. convention D. actuation

A speaking venue that is hot, crowded, or poorly lit can make it difficult for a speaker to deliver a speech and an audience to receive a speech. This demonstrates the impact of _____ on both speaker and audience

A) context B) channels C) encoding D) decoding