The most significant strength of ________ is its flexibility. Salespeople can tailor their presentations to fit the needs, motives, and behavior of individual customers.

Which of the following is part of the role of a leader?

a. Controlling b. Monitoring c. Planning d. Organizing e. Hiring

When an extension on a deadline is needed, asking for the extension instead of demanding an accommodation for the delay _____

A) will be perceived as a sign of weakness B) will likely be seen as aggression C) is never recommended D) is more likely to generate goodwill and achieve a good business result E) may lead to confusion and dishonesty