In the global workplace, the company that can send messages the farthest and the fastest wins.

Jacob works in the PR department. His job is to work with journalists and respond to their interest in the organization. Which role of public relations is Jacob playing?

a) Media relations b) Employee relations c) Community relations d) Financial relations

A researcher should always send his or her interviewees a follow-up thank-you note or e-mail.

Answer the following statement true (T) or false (F)