Jacob works in the PR department. His job is to work with journalists and respond to their interest in the organization. Which role of public relations is Jacob playing?

The credibility of information has to be checked before it is considered for the decision-making process. This feature of information is called

a) plausibility b) relevancy. c) sufficiency. d) competency.

The text suggests that the current, preferred strategy for handling anger may be to reduce it rather than to vent it

a. true b. false