Which type of facework do we engage in when we "save face" by working to improve others' negative perceptions of us?

The recency effect proposes that a speaker should place the strongest ideas last in a speech

Indicate whether the statement is true or false

____________ ____________ describes the work performed by those whose jobs involve a high degree of personal contact and who are expected to produce an emotional state, such as pleasure, gratitude, or self-esteem in the people with whom they deal

Fill in the blank with correct word