While being observed, employees may follow exact procedures more carefully than they typically do
Indicate whether the statement is true or false
TRUE
Explanation: Employees who know they are being observed may be nervous and follow procedures more closely knowing they are being watched.
CL
Business
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Direct mail is an example of a personal channel of communication
Indicate whether the statement is true or false
Business
A hybrid system is a modification of the multiple-channel system in which members of the channel system perform complementary functions
Indicate whether the statement is true or false
Business