Direct mail is an example of a personal channel of communication

A clearly defined hierarchy of authority, along with an extensive body of rules and regulations, will be LEAST effective when ________

A) uncertainty is low B) the environment is stable C) resources are readily available D) decisions must be made quickly

The critical factor "Dynamism" refers to which of the following agile methods critical factors?

A) Well matched to small products and teams. B) Simple design and continuous refactoring are excellent for highly dynamic environments but a source of potentially expensive rework for highly stable environments. C) Requires continuous presence of a critical mass of scarce experts. D) Thrives in a culture where people feel comfortable and empowered by having many degrees of freedom.