The method of determining the sales force size which most effectively addresses the unique needs of different accounts is:

A. The breakdown method
B. The work load method
C. The incremental method
D. None of the above

Ans: B. The work load method

Business

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Electronic shopping is a form of direct marketing

Indicate whether the statement is true or false

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The best-accepted axiom about keeping customers happy is to

A) keep prices lower than the competition. B) get involved in relationship selling. C) stay informed about what the competition is doing. D) maintain high-quality service.

Business