The party against whom an administrative complaint is filed is the _____, who is afforded the right to respond to the complaint in writing.

If a health and safety standard is established and an employer lacks the know-how or materials and equipment to comply or cannot meet the compliance deadline, the employer:

A. may apply for a temporary variance from the Secretary of Labor. B. need only comply as soon as possible. C. must appeal to the Secretary of Labor for an emergency standard. D. must appeal to the federal Court of Appeals for an exception.

The three dimensions of service positioning are the nature of the service package, the degree of customization and the degree of customer contact

Indicate whether the statement is true or false.