One of the strengths of auteur criticism is that it pays attention to aesthetic matters

Which of the following can be causes of faulty reasoning?

A. Insufficient use of cases and signs B. Faulty analogy reasoning C. Bandwagon technique D. A and C only E. All of the above

Customer service "gaps" indicate where communication problems result in customer relations problems. Which of the following could contribute to poor customer service?

A. Lack of teamwork B. Employee role ambiguity C. Lack of interaction between management and customers D. All of the above E. A and B only