A team generally refers to a small group in which the members have:

(a) a common purpose, distinct roles, and complementary skills, (b) a common purpose, interdependent roles, and complementary skills, (c) a common purpose, interdependent roles, and unique skills, (d) a com-mon purpose, complementary roles, and interdependent skills.

b

Business

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When should outsourcing services be used?

(a) They should be used when direct e-mailing becomes too difficult to manage because of e-mail volume and inadequate staff or technical support. (b) They should be used when you are planning on sending out more than 20,000 mar-keting email messages. (c) They should be used in a situation where a personalized marketing plan is called for. (d) They should be used when you have a limited budget for marketing.

Business

Tool tip help displays a small message identifying the function of a command button

Indicate whether the statement is true or false

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