How can employers protect themselves against negligent hiring?

Indicate whether this statement is true or false.

Answer: Negligent hiring means hiring employees with criminal records or other problems who then use access to customers' homes (or similar opportunities) to commit crimes. Avoiding negligent hiring claims requires good screening. This means taking "reasonable" action to investigate the candidate's background. Specifically, ". . . make a systematic effort to gain relevant information about the applicant, verify documentation, follow up on missing records or gaps in employment, and keep a detailed log of all attempts to obtain information, including the names and dates for phone calls or other requests." Background investigations and reference checks can be major ways of avoiding negligent hiring. Honesty testing and drug testing can be others.