Futures and currency swaps eliminate unfavorable price movements, whereas options can be used to eliminate the effect of both favorable and unfavorable price movements

When preparing the report to analyze a proposed quality improvement program, which of the following costs are included in the total costs of undertaking the quality improvement program?

A) warranty costs B) sales returns C) inspection of raw materials D) cost of rework

When you prepare a speech or presentation, your first step involves

A) analyzing the situation. B) choosing the right words. C) planning the content, length, and style of your speech or presentation. D) deciding on the right mix of visuals and text for your slides. E) inviting audience members.