Which of the following is NOT one of the qualities of effective delivery discussed in Chapter
13?
a. Effective delivery helps both listeners and speakers.
b. The best delivery looks and feels natural and spontaneous.
c. The best delivery is error?free.
d. Delivery is best when the audience is not aware of it.
e. The best delivery looks comfortable.
c
Communication & Mass Media
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The idea that we can control the ways that we interact with others, but we can not necessarily control nor predict the ways that others will respond to us, is explained by the concept of ________
Fill in the blank with correct word
Communication & Mass Media
Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a __________
a. group b. special group c. team d. focus group e. quality circle
Communication & Mass Media