Using humor increases credibility no matter what kind of joke you tell

Heredity is also known as trait-like communication apprehension

Indicate whether the statement is true or false

When Ralph Nichols wrote, "We must always withhold evaluation until our comprehension is complete," which listening strategy was he describing?

a) Listen for big ideas b) Overcome distractions c) "Listen" to nonverbal behavior d) Listen before you leap e) Help your group listen