When Ralph Nichols wrote, "We must always withhold evaluation until our comprehension is complete," which listening strategy was he describing?

Your physical delivery does not tell an audience a great deal about who you are and how much you care about them

Indicate whether the statement is true or false

Which is not an example of nonverbal communication?

a. symbols that aren't words b. words used to describe an action c. tone of voice d. facial expressions e. posture