A profit-volume graph shows the impact on operating income from changes in the output level

As a sales manager for a medium-sized e-commerce company, you realize that frequent training is important because of the dynamic nature of the industry. Fortunately, you know that the outcomes, intended or otherwise, of sales training could include:

a. improved customer relations b. better morale and control c. increased sales d. reduced turnover e. all of the above

A labor union negotiator insists that all union members be paid according to a standard schedule to ensure fairness. However, the management negotiator argues that a standard schedule would tie the hands of management and reduce operating profits

Which of the following best characterizes this dispute? A) The two negotiators disagree about the validity of the relevant facts. B) The two negotiators do not understand the issue of the case. C) The two negotiators disagree about the relative priority of ethical norms. D) The two negotiators are attempting to determine the relevant rules of law.