Identifying a model's ________ (e.g., decision and result) and their relationships is very important in creating and using models

Herzberg investigated which of the following questions?

a. What do people need from their jobs? b. What do people dislike about their jobs? c. What do people want from their jobs? d. What do people take from their jobs? e. What do people do at their jobs?

How should a website be formatted to keep it compelling and reader-oriented?

A) Use the inverted pyramid. B) Use the direct approach. C) Use a persuasive model. D) Use the indirect approach. E) Use the AIDA model.