Spontaneity means that you react ______________ to people and

situations.

A. enthusiastically
B. supportively
C. authentically
D. energetically
E. tactfully

C

Communication & Mass Media

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"Third and finally, check to make sure that the pressure valve is turned all the way to the closed position" is an example of a connective known as a signpost

Indicate whether the statement is true or false

Communication & Mass Media

A study of email conflict resolution by Kathleen Valley found that

a. we are more likely to resolve conflict online than in face-to-face situations. b. e-mail negotiations are less likely to degenerate into unpleasant exchanges than face-to-face negotiation. c. people are more willing to lie on e-mail. d. people are more willing to say what they really believe in e-mail messages. e. e-mail users are more flexible and more willing to resolve conflicts.

Communication & Mass Media