You should always use passive behavior when there is conflict

An information technology research and consulting firm found that the average worker dealing with information gains the equivalent of two hours of productive work per day through multitasking

Indicate whether the statement is true or false

Successful marketing requires a business owner to ________

A) understand target customers' needs, demands, and wants B) offer customers products and services that will satisfy their needs, demands, and wants C) provide customers with service, convenience, and value so that they will return D) All of the above