One tactics that companies can use to address a looming labor force shortages is to focus on
a. early retirements.
b. succession plans.
c. employee overtime.
d. functional flexibility.
Ans: b. succession plans.
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An example of perishability of a service is _____
a. the inseparability of the producer from the service b. the variability of a service's quality c. that some services cannot be inventoried or stored d. that the owner-operator is indispensable
Which of the following statements is (are) true with respect to the treatment of legal defense costs under the ISO Commercial General Liability policy?
I. Legal defense costs usually are counted against the policy limit. II. Once the insurer has paid out the applicable limit of liability, the insurer's duty to defend ends. A) I only B) II only C) both I and II D) neither I nor II c