An example of perishability of a service is _____
a. the inseparability of the producer from the service
b. the variability of a service's quality
c. that some services cannot be inventoried or stored
d. that the owner-operator is indispensable
c
Business
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Optical scanning methods helps retailers select the kind of merchandise to stock and what factors may influence purchase decisions.
a. true b. false
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Which of the following is included in the cost of preventing poor quality?
A) operator training B) warranty charges C) final inspection D) All of the above are included in the costs of preventing poor quality. E) None of the above is included in the costs of preventing poor quality.
Business