Beginning negotiations with a plausible demand or offer is helpful in gaining the sympathy of a third party who helps resolve the conflict

________ analysis looks at specific products, territories, and so forth that failed to produce expected sales

A) Microsales B) Sales variance C) Expense-to-sales D) Full costing E) Financial

Which step in the presentation plan involves showing the product to the customer?

A) approach B) needs identification C) presentation D) negotiation E) close