Aracela presents an informative speech that explains what happens as a result of mixing various chemicals together. Which pattern of organization is Aracela using?

Which of the following items should you use for the beginning and ending of a news release?

a. organization name and date b. lead and boilerplate c. introduction and summary d. 5 Ws and H

Kahlil wove the story of his 72-hour unexpected stay at the airport throughout his speech on the importance of customer service. What type of supporting material did Kahlil use?

A. persuasion B. narrative C. opinion D. data