Which of the following is LEAST likely to be considered when OSHA calculates a penalty?

In the case of deferred revenue, the cash is received first, and the revenue is earned later

Indicate whether the statement is true or false

Product planners need to consider products and services on three levels. At the second level, product planners must ________

A) offer additional product support and after-sale services B) identify the core customer value that consumers seek from the product C) turn the core benefit into an actual product D) find out how they can create the most satisfying brand experience E) define the problem-solving benefits or services that consumers seek