Conditions that can create conflicts can be classified into three categories. Which of the following is one of these three categories that includes variables such as jurisdictional clarity, member—goal compatibility, and leadership styles?

A) communication
B) structure
C) personal variables
D) group interactions
E) process variables

B
Explanation: B) The term structure in this context includes variables such as size, degree of specialization in the tasks assigned to group members, jurisdictional clarity, member—goal compatibility, leadership styles, reward systems, and the degree of dependence between groups.

Business

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Simone has been told that she falls prey to the availability bias in her decision making. She can guard against making this mistake by all of the following, except:

a. making the things that are desired for decision making vivid and very easy to bring to mind b. concentrating on things that are readily available in her memory c. trying to minimize things that she does not want to influence decision by making them more difficult to recall d. increasing the number of counter-explanations

Business

As October came to a close, Geoff updated the sales and operations plan with figures for actual sales, production, inventory, costs, and constraints before turning the production staff's attention to November, a process known as:

A) planning. B) rolling. C) closing out. D) pencil whipping.

Business