As October came to a close, Geoff updated the sales and operations plan with figures for actual sales, production, inventory, costs, and constraints before turning the production staff's attention to November, a process known as:

Which one of the following is an objective of release and deployment management?

A. To standardize methods and procedures used for efficient and prompt handling of all changes B. To ensure all changes to service assets and configuration items (CIs) are recorded in the Configuration management system (CMS) C. To ensure that the overall business risk of change is optimized D. To define and agree release and deployment plans with customers and stakeholders

Which of the following constitutes an ROI?

A) Amount earned from sales before taxes B) Amount realized from cutting production costs C) Amount earned as a result of a financial investment D) Amount, or ratio, that represents rate of investment E) Amount earned as gross income