Microsoft Office—which includes PowerPoint—controls about 96

percent of the retail market.

Indicate whether the statement is true or false

T

Communication & Mass Media

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Which personality variable discussed in Chapter 2 distinguishes between people who are

changeable, dissatisfied, and easily annoyed and those who are stable, calm, and well-balanced? A) dogmatism B) neuroticism C) emotional maturity D) general anxiety

Communication & Mass Media

Evaluative listening occurs when we want to judge the soundness of a message

Indicate whether this statement is true or false.

Communication & Mass Media